Support - IMI Norgren

Quick Support Options

Choose the support option that best fits your needs and get help fast.

Emergency Support

24/7 emergency assistance for critical system failures.

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+1 (800) 123-4567

Technical Support

Expert technical assistance for troubleshooting and guidance.

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Mon-Fri 8AM-6PM

Live Chat

Instant support through our live chat system.

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Available 24/7

Knowledge Base

Self-service resources and documentation.

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1000+ Articles

Support Resources

Comprehensive resources to help you get the most out of your IMI Norgren products.

Documentation

Access manuals, datasheets, CAD files, and technical specifications.

• Product manuals
• Installation guides
• CAD drawings
• Certificates

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Software & Tools

Download software, apps, and calculation tools for optimal system design.

• Configuration software
• Mobile apps
• Calculation tools
• Firmware updates

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Training

Enhance your skills with our comprehensive training programs.

• Online courses
• Webinars
• Certification
• On-site training

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Video Library

Watch tutorials, product demos, and installation guides.

• Product demonstrations
• Installation tutorials
• Maintenance guides
• Troubleshooting tips

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Community Forum

Connect with other users and share knowledge and experiences.

• User discussions
• Expert answers
• Best practices
• Tips & tricks

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Service Locator

Find authorized service centers and distributors near you.

• Service centers
• Distributors
• Contact information
• Service hours

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Frequently Asked Questions

Quick answers to common questions about our products and services.

Use our online product selector tool or contact our technical support team. Provide details about your application requirements, operating conditions, and performance needs for personalized recommendations.

We offer comprehensive warranty coverage on all our products. Standard warranty periods vary by product category. Extended warranty options are available for additional peace of mind.

Spare parts can be ordered through our online portal, by contacting your local distributor, or by calling our customer service team. Have your product serial numbers ready for faster service.

Yes, we offer comprehensive training programs including online courses, webinars, on-site training, and certification programs. Visit our training section for available courses and schedules.

We accept returns within 30 days of purchase for unused products in original packaging. Custom or modified products may have different return terms. Contact customer service for specific return procedures.

Still Need Help?

Our support team is here to help you succeed. Contact us for personalized assistance.

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